IR-2023-66, April 3, 2023
WASHINGTON — As the April 18 federal tax filing deadline nears, the Internal Revenue Service today announced it will open many of its Taxpayer Assistance Centers (TACs) around the country this Saturday, April 8, for face-to-face help. This special help is available from 9 a.m. to 4 p.m.
The IRS plans one additional Saturday opening on May 13.
"During these special openings, taxpayers can get walk-in service for in-person help on many tax matters," said IRS Wage & Investment Division Commissioner and Taxpayer Experience Officer Ken Corbin. "These extra weekend hours are to enable the nation's taxpayers to effectively resolve their tax account concerns in ways that are most convenient for them."
Normally, these centers are open during the week and people should have appointments to receive services. But during these Saturday hours, walk-ins will be accepted for all services routinely offered at an office, except for making cash payments. Remember, tax return preparation is unavailable at these locations, but see below for options to get help with a tax return.
The IRS's Contact Your Local Office site lists all services provided at specific TACs.
If someone has questions about a tax bill or IRS audit or they need help resolving a tax problem, they'll receive assistance from IRS employees specializing in those services. If these employees aren't available, the individual will receive a referral for these services. IRS Taxpayer Advocate Service employees may also be available to help with some issues.
Professional foreign language interpretation will be available in many languages through an over-the-phone translation service. For deaf or hard of hearing individuals who need sign language interpreter services, IRS staff will schedule appointments for a later date. Alternatively, these individuals can call TTY/TDD 800-829-4059 to make an appointment.
For more information on the special Saturday openings, visit IRS.gov/saturdayhours. For a snapshot of the most requested customer service topics, see Publication 5136, IRS Services GuidePDF.
Individuals should bring the following documents with them:
During the visit, IRS staff may also request the following information:
While tax return preparation is not a service offered at IRS TACs, information will be shared about available local free tax preparation options. Help is also available using the following services:
The IRS encourages people to explore IRS.gov before traveling to an office. It's the fastest and easiest way for people to get the help they need.
They can learn about the many self-service tools and resources available to resolve common tax concerns online. Some include IRS identity protection services, requesting Individual Taxpayer Identification Numbers (ITIN), refunds, transcripts and payment options.
Go to IRS.gov for more information. Available resources include: